Our Services

Banking Services

JKC Consultancy Services for Banking Operations are in the area of:

Business Model Transformation

Through a robust and acculturated core banking operations, we develop a more sustainable business model for banks to gain three key aspects of high performance:

  • Competitive advantages.
  • Simplified products, processes and systems.
  • Mastery of execution and delivery.

With our experience in change management, we help banks develop dexterity in their operations to drive growth and improve profitability

Operational Transformation

Our operational transformation service will turn the service delivery mode of the banks to profit-oriented and customer satisfactory. The transformation will affect:

  • Credit services
  • Finance operations
  • Front office services
  • IT and Governance services
  • Optimum Cost Reduction Service
  • Innovation and Product Development services

Customer Transformation

It takes good strategies to attract customers as well as sustaining them. We assist organizations to acquire, develop and retain more profitable customer relationships through our broad range of capabilities that address every aspect of the customer experience.

We help our clients accelerate growth, improve sales productivity and reduce customer-care costs to increase the value of their customer relationships and enhance the economic value of their brands.

Microfinance Banking

Our consultancy services for microfinance banking covers but not limited to:

  • Operational policy transformation
  • Customer management policy
  • Internal control and Risk Management